About Us
A globally trusted supplier of plant-based raw materials and leader in solutions
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Frequently Asked Questions
Easily explore helpful answers to the questions our users ask most,so you can understand the platform better and get support instantly.
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What are your main products?
A: We specialize in the R&D and manufacturing of natural plant extracts. Our core products include:Monk Fruit Extract & Stevia Extract (Natural Sweeteners)Persimmon Leaf Extract、Grape Vine Extract、Ginkgo Biloba Extract、Citrus Bioflavonoids、Loquat Leaf Extract.We are also continuously developing new products. Both new and returning customers are warmly welcome to inquire.
What is the sweetness level of Monk Fruit Extract, and what are its applications?
The primary active ingredient in monk fruit extract is mogroside. It is approximately 150 to 300 times sweeter than sucrose, yet contains zero calories and does not spike blood sugar levels, making it an ideal natural sugar substitute. It is highly heat-resistant and stable in both acidic and alkaline environments. Its versatile applications include:
How do you ensure product quality?
A: We have established a comprehensive quality control system across the entire supply chain, from raw materials to finished products: 1.Raw Materials: We trace the geographical origins of authentic plant sources, such as Luo Han Guo (Monk Fruit) and persimmon leaves. Before being warehoused, all materials are tested for pesticide residues and heavy metals. 2.Production: We strictly adhere to SC (Food Production License) regulations. Key control points are monitored in real-time throughout the manufacturing process. 3.Finished Products: Every single batch is tested for active ingredient content, pesticide residues, heavy metals, solvent residues, and microbial indicators. 4. Third-Party Verification: We regularly send samples to internationally recognized testing institutions, such as SGS, to ensure our data is objective and reliable.
Do your products meet export standards?
Yes. Our products are benchmarked against international mainstream standards during the research and production stages Domestic: GB 2760, GB/T 29602 EU: EC No 231/2012, EU 2015/2283 United States: FDA GRAS, USP standards We can cooperate with customers to provide the necessary documents for export, such as certificates of origin, customs clearance documents, and certificates of free sale, to assist in the smooth clearance of products.
What is your MOQ? Do you support samples?
A: We understand that our clients have diverse needs: Samples: Standard samples are provided free of charge (customers are responsible for shipping costs) for formulation testing and quality verification. Small Batches: We support minimum orders starting at the kilogram level, making it convenient for R&D and pilot testing. Large Batches: Orders of one ton or more are eligible for more competitive pricing and premium services. Feel free to contact us at any time!
What is the lead time for shipping after an order is placed?
A: Standard Orders: Samples: 1-3 business days Small Batches (kg level): 5-7 business days Large Batches (ton level): 15-25 business days (Subject to inventory and production schedules) We maintain safety stock for regular products to accommodate urgent replenishment requests from our clients.
How can I get in touch with you?
Absolutely! We warmly welcome clients to visit our facility. Phone: 0773-2635611 Email: hy@zghysw.cn Address: No. 1-10, Shunxiang Tianjiao, Baliqi Road, Guilin, Guangxi, China Please schedule your visit in advance. We will arrange a professional representative to host you and give you a guided tour of our factory, laboratory, and showroom.